{"id":132,"date":"2026-09-22T21:28:24","date_gmt":"2026-09-22T21:28:24","guid":{"rendered":"https:\/\/suncrestsolutions.com\/blog\/?p=132"},"modified":"2026-09-23T16:55:38","modified_gmt":"2026-09-23T16:55:38","slug":"hangrx-integration-with-pioneerrx-pharmacy-will-call","status":"publish","type":"post","link":"https:\/\/suncrestsolutions.com\/blog\/hangrx-integration-with-pioneerrx-pharmacy-will-call\/","title":{"rendered":"HangRx Integration with PioneerRx | Pharmacy Will-Call"},"content":{"rendered":"<p><!-- HANGRX + PIONEERRX ARTICLE BODY ONLY\n     WordPress supplies the site header, featured image, H1 post title,\n     author\/date\/category and site footer. --><\/p>\n<div style=\"font-size:16px; line-height:1.65; color:#171717;\">\n<p>HangRx is fully integrated with PioneerRx, giving your team an automated, light-guided will-call system that simplifies storage and retrieval, reduces lost or misplaced prescriptions, and makes return to stock easier\u2014all within the workflow they already use.<\/p>\n<p>Will-call should feel like part of your PioneerRx workflow\u2014not another disconnected system for staff to manage.<\/p>\n<div id=\"hangrx-pioneerrx-demo\" style=\"scroll-margin-top:110px; margin-top:34px;\">\n<h2 style=\"font-size:30px; line-height:1.2; margin:0 0 12px;\">See How HangRx Works with PioneerRx<\/h2>\n<p>These two short videos follow the everyday will-call workflow\u2014from receiving a prescription to locating it when the patient arrives.<\/p>\n<\/p><\/div>\n<div style=\"display:flex; flex-wrap:wrap; gap:24px; margin:24px 0 38px; align-items:flex-start; text-align:center;\">\n<div style=\"flex:1 1 330px; min-width:0;\">\n<h3 style=\"font-size:22px; line-height:1.25; margin:0 0 14px;\">When a Prescription Arrives at the Pharmacy<\/h3>\n<div style=\"position:relative; width:100%; padding-top:56.25%; overflow:hidden; border-radius:10px; background:#111111;\">\n        <iframe src=\"https:\/\/player.vimeo.com\/video\/1228161037\" title=\"HangRx and PioneerRx workflow when a prescription arrives at the pharmacy\" style=\"position:absolute; top:0; left:0; width:100%; height:100%; border:0;\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n      <\/div>\n<p style=\"max-width:390px; margin:12px auto 0;\">See how pharmacy staff use PioneerRx and HangRx to assign a bag and place a filled prescription into will-call.<\/p>\n<\/p><\/div>\n<div style=\"flex:1 1 330px; min-width:0;\">\n<h3 style=\"font-size:22px; line-height:1.25; margin:0 0 14px;\">When a Patient Arrives for Pickup<\/h3>\n<div style=\"position:relative; width:100%; padding-top:56.25%; overflow:hidden; border-radius:10px; background:#111111;\">\n        <iframe src=\"https:\/\/player.vimeo.com\/video\/1227085835\" title=\"HangRx and PioneerRx workflow when a patient arrives for prescription pickup\" style=\"position:absolute; top:0; left:0; width:100%; height:100%; border:0;\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n      <\/div>\n<p style=\"max-width:390px; margin:12px auto 0;\">See how staff locate the correct prescription, select \u201cLight Bag,\u201d verify it and complete pickup.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div style=\"background:#f5f5f5; padding:24px 26px; border-radius:12px; margin:40px 0;\">\n<h2 style=\"font-size:30px; line-height:1.2; margin:0 0 10px; text-align:center;\">More Than Faster Pickup<\/h2>\n<p style=\"margin:0 0 14px; text-align:center;\">HangRx also helps PioneerRx pharmacies:<\/p>\n<ul style=\"max-width:690px; margin:0 auto; padding-left:24px; list-style-type:disc;\">\n<li style=\"list-style-type:disc; margin:5px 0;\">Keep multiple prescriptions for one patient together in a single bag<\/li>\n<li style=\"list-style-type:disc; margin:5px 0;\">Reduce lost or misplaced prescriptions caused by split or incorrectly filed bags<\/li>\n<li style=\"list-style-type:disc; margin:5px 0;\">Locate unclaimed prescriptions quickly for return to stock<\/li>\n<\/ul><\/div>\n<h2 style=\"font-size:30px; line-height:1.2; margin:48px 0 12px;\">A Smooth Transition to PioneerRx and HangRx<\/h2>\n<p>Smith Rexall Drugs transitioned to PioneerRx and HangRx at the same time. Logan, a pharmacist at Smith Rexall Drugs, explains what the pharmacy\u2019s will-call process looked like before HangRx, how the installation worked and how the two systems fit into the pharmacy\u2019s daily workflow.<\/p>\n<div style=\"position:relative; width:100%; padding-top:56.25%; overflow:hidden; border-radius:10px; background:#111111; margin:24px 0;\">\n    <iframe src=\"https:\/\/player.vimeo.com\/video\/1229306768\" title=\"Logan from Smith Rexall Drugs discusses the PioneerRx and HangRx experience\" style=\"position:absolute; top:0; left:0; width:100%; height:100%; border:0;\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n  <\/div>\n<div style=\"margin:22px 0 42px; text-align:center;\">\n    <a href=\"https:\/\/booking.suncrestsolutions.com\/#\/HangRx\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-block; background:#c8102e; color:#ffffff; text-decoration:none; font-size:14px; line-height:1.2; font-weight:700; padding:11px 17px; border-radius:6px;\">Speak with a HangRx Specialist<\/a>\n  <\/div>\n<div style=\"background:#f5f5f5; padding:26px; border-radius:12px; margin:42px 0;\">\n<h2 style=\"font-size:30px; line-height:1.2; margin:0 0 12px;\">Easy for Pharmacy Staff to Learn\u2014and Use<\/h2>\n<p>One of the biggest concerns pharmacy owners have about changing a workflow is whether their technicians will resist another new system. Melissa, Pharmacy Tech Manager at Smith Rexall Drugs, explains how her team adjusted to HangRx and why they now prefer it to their previous will-call process.<\/p>\n<div style=\"position:relative; width:100%; padding-top:56.25%; overflow:hidden; border-radius:10px; background:#111111; margin:24px 0;\">\n      <iframe src=\"https:\/\/player.vimeo.com\/video\/1228156960\" title=\"Melissa from Smith Rexall Drugs discusses staff adoption of HangRx with PioneerRx\" style=\"position:absolute; top:0; left:0; width:100%; height:100%; border:0;\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n    <\/div>\n<div style=\"margin:22px 0 0; text-align:center;\">\n      <a href=\"https:\/\/booking.suncrestsolutions.com\/#\/HangRx\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-block; background:#c8102e; color:#ffffff; text-decoration:none; font-size:14px; line-height:1.2; font-weight:700; padding:11px 17px; border-radius:6px;\">Speak with a HangRx Specialist<\/a>\n    <\/div>\n<\/p><\/div>\n<h2 style=\"font-size:30px; line-height:1.2; margin:48px 0 12px;\">Recommended by the Pharmacy Team<\/h2>\n<p>Hear directly from the Smith Rexall Drugs team about their experience using HangRx with PioneerRx\u2014and why they would recommend it to other pharmacies.<\/p>\n<div style=\"position:relative; width:100%; padding-top:56.25%; overflow:hidden; border-radius:10px; background:#111111; margin:24px 0 44px;\">\n    <iframe src=\"https:\/\/player.vimeo.com\/video\/1228161509\" title=\"Smith Rexall Drugs pharmacy team recommends HangRx\" style=\"position:absolute; top:0; left:0; width:100%; height:100%; border:0;\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n  <\/div>\n<h2 style=\"font-size:30px; line-height:1.2; margin:48px 0 12px;\">Frequently Asked Questions About HangRx and PioneerRx<\/h2>\n<div style=\"border-top:1px solid #d5d5d5; margin-top:24px;\">\n<details style=\"padding:18px 0; border-bottom:1px solid #d5d5d5;\">\n<summary style=\"font-weight:700; cursor:pointer;\">How long do installation and staff training take?<\/summary>\n<p>HangRx installation and training are completed remotely and designed to avoid unnecessary disruption to pharmacy operations. Staff training generally takes less than one hour.<\/p>\n<\/details>\n<details style=\"padding:18px 0; border-bottom:1px solid #d5d5d5;\">\n<summary style=\"font-weight:700; cursor:pointer;\">Does HangRx require a traditional numbered or alphabetical bin system?<\/summary>\n<p>No. Most pharmacies hang bags within broad alphabetical sections, but HangRx does not require prescriptions to be sorted into individual alphabetical or numbered bins.<\/p>\n<\/details>\n<details style=\"padding:18px 0; border-bottom:1px solid #d5d5d5;\">\n<summary style=\"font-weight:700; cursor:pointer;\">Can HangRx help with multiple prescriptions and return to stock?<\/summary>\n<p>Yes. HangRx can consolidate multiple prescriptions for one patient into a single bag and helps staff locate unclaimed prescriptions quickly for return to stock.<\/p>\n<\/details><\/div>\n<div style=\"background:#6f0016; color:#ffffff; text-align:center; padding:24px; border-radius:12px; margin:42px 0 12px;\">\n<p style=\"max-width:680px; margin:0 auto 18px;\">Talk with a HangRx specialist about your current will-call workflow and whether HangRx is a good fit for your pharmacy.<\/p>\n<p>    <a href=\"https:\/\/booking.suncrestsolutions.com\/#\/HangRx\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"display:inline-block; background:#ffffff; color:#9e0b2f; text-decoration:none; font-size:14px; line-height:1.2; font-weight:700; padding:11px 17px; border-radius:6px;\">Speak with a HangRx Specialist<\/a>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>HangRx is fully integrated with PioneerRx, giving your team an automated, light-guided will-call system that simplifies storage and retrieval, reduces lost or misplaced prescriptions, and makes return to stock easier\u2014all within the workflow they already use. Will-call should feel like part of your PioneerRx workflow\u2014not another disconnected system for staff to manage. See How HangRx&hellip; <a class=\"more-link\" href=\"https:\/\/suncrestsolutions.com\/blog\/hangrx-integration-with-pioneerrx-pharmacy-will-call\/\">Continue reading <span class=\"screen-reader-text\">HangRx Integration with PioneerRx | Pharmacy Will-Call<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":133,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10],"tags":[11,14,13,23,15],"class_list":["post-132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pharmacy-technology","tag-hangrx","tag-pharmacy-automation","tag-pharmacy-will-call","tag-pioneerrx","tag-pms-integration","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HangRx Integration with PioneerRx | Pharmacy Will-Call - Suncrest Solutions Insights<\/title>\n<meta name=\"description\" content=\"See how HangRx integration with PioneerRx simplifies pharmacy will-call tracking, prescription retrieval, and return to stock.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suncrestsolutions.com\/blog\/hangrx-integration-with-pioneerrx-pharmacy-will-call\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HangRx Integration with PioneerRx | Pharmacy Will-Call\" \/>\n<meta property=\"og:description\" content=\"See how HangRx integration with PioneerRx simplifies pharmacy will-call tracking, prescription retrieval, and return to stock.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/suncrestsolutions.com\/blog\/hangrx-integration-with-pioneerrx-pharmacy-will-call\/\" \/>\n<meta property=\"og:site_name\" content=\"Suncrest Solutions Insights\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-22T21:28:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-23T16:55:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/suncrestsolutions.com\/blog\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-22-2026-03_15_05-PM-1024x540.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Suncrest Solutions\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Suncrest Solutions\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/\"},\"author\":{\"name\":\"Suncrest Solutions\",\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/#\\\/schema\\\/person\\\/63d1c5f1af35d3c0b8a26eba3f61dc18\"},\"headline\":\"HangRx Integration with PioneerRx | Pharmacy Will-Call\",\"datePublished\":\"2026-09-22T21:28:24+00:00\",\"dateModified\":\"2026-09-23T16:55:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/\"},\"wordCount\":452,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/ChatGPT-Image-Sep-22-2026-03_15_05-PM.png\",\"keywords\":[\"HangRx\",\"Pharmacy Automation\",\"Pharmacy Will-Call\",\"PioneerRx\",\"PMS Integration\"],\"articleSection\":[\"Pharmacy Technology\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/\",\"url\":\"https:\\\/\\\/suncrestsolutions.com\\\/blog\\\/hangrx-integration-with-pioneerrx-pharmacy-will-call\\\/\",\"name\":\"HangRx Integration with PioneerRx | Pharmacy Will-Call - 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